customer support

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what is nebElate?

nebElate is nebulon’s customer support program designed to elate you, our customer. Customer support and success was a day 1 cloud-defined storage design decision and we are excited to be able to leverage the AI capabilities and deep analytics of the nebulon cloud to help predict, detect, prevent and address issues with little to no human intervention. We think of it as a better, faster, and smarter way to deliver customer support.

the 6 p’s of nebulon customer support

leveraging nebulon ON for industry best customer satisfaction

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support content

VIDEO GETTING STARTED VIDEO REPLACING YOUR SPU -
SUPERMICRO VIDEO REPLACING YOUR SPU - HPE WEB ENVIRONMENTAL CERTS WEB REGULATORY INFORMATION

additional resources

cloud-defined storage demo VIDEO cloud-defined storage 101 DATASHEET the ultimate guide to
cloud-defined storage WHITE PAPER Kubernetes configuration
guide SOLUTION BRIEF
view more resources

have a question? get in touch!

contact us

get support

via the nebulon ON UI
via Supermicro support