customer support

what is nebElate?

nebElate is nebulon’s customer support program designed to elate you, our customer. Customer support and success was a day 1 smartInfrastructure design decision and we are excited to be able to leverage the AI capabilities and deep analytics of the nebulon cloud to help predict, detect, prevent and address issues with little to no human intervention. We think of it as a better, faster, and smarter way to deliver customer support.

the 6 p’s of nebulon customer support

leveraging nebulon ON for industry best customer satisfaction

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support content

VIDEO

GETTING STARTED

VIDEO

REPLACING YOUR SPU -
SUPERMICRO

VIDEO

REPLACING YOUR SPU - HPE

WEB

ENVIRONMENTAL CERTS

WEB

REGULATORY INFORMATION

additional resources

cloud-defined storage demo

VIDEO

cloud-defined storage 101

DATASHEET

the ultimate guide to
cloud-defined storage

WHITE PAPER

Kubernetes configuration
guide

SOLUTION BRIEF

view more resources

have a question? get in touch!

contact us

nebulon smartInfrastructure is a cloud-managed, server-based infrastructure SaaS which delivers the benefits of the public cloud on-premises, from core to edge for any application—containerized, virtualized or bare-metal.